barengjpPrivacy Policy

This page describes what we collect when you use barengjp and how we keep that data protected. We gather information to process your account, verify your identity, handle deposits and withdrawals, and comply with regulations in all jurisdictions where we operate. Our privacy commitment is straightforward: we collect only what we need, we store it securely, and we share it only with processors who help us deliver our service.

We process accounts across Jakarta, Surabaya, Bandung, Medan, and other supported regions. Your data may travel outside your country for processing—our servers and payment processors sit in multiple jurisdictions. When you deposit via DANA, e-wallet, or mobile banking, those companies receive transaction details to complete the transfer. We instruct them to use that data only for processing and not to retain it beyond what their own policies require.

You have rights over your data: you can request what we hold, ask us to correct it, and request deletion where legally permitted. If you have questions about your privacy, contact our support team through your account dashboard. This policy applies to all barengjp services—sports betting, casino games, slots, and esports markets.

What We Collect and Why

We collect information in three categories: account details, transaction records, and behavioural data. Account details include your full legal name, date of birth, government identification number (KTP or passport), email address, registered phone number, and banking details. We require this information to create and verify your account, prevent fraud, and comply with anti-money-laundering regulations across all supported jurisdictions.

Transaction records cover all deposits and withdrawals. When you fund your barengjp account through DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the amount, timestamp, and payment method. We retain these records to settle disputes, prevent fraud, and respond to regulatory requests. Behavioural data includes which games you access, how long you play, your session times, and device information. We use this to understand platform performance and prevent technical issues—not to profile you for marketing.

How We Store and Protect Your Data

We store your data on encrypted servers with access limited to authorised staff. Your identification documents are encrypted in transit and at rest. Your password is hashed and salted—we do not store plain-text passwords, and no staff member can retrieve it for you. If you forget your password, we send you a reset link that expires after one use.

We retain transaction data for at least five years to comply with financial regulations. Account details are kept as long as your account exists; you can request deletion once your account is closed and all disputes are resolved. During major holidays like Idul Fitri, Idul Adha, or Imlek, our data-protection team maintains the same security standards—no relaxation of encryption or access controls occurs during period closures.

We use two-factor authentication as an optional security layer. If you enable 2FA, your login requires both your password and a time-based code from an authenticator app. This prevents access even if someone obtains your password. We recommend 2FA for all accounts, especially those managing substantial balances.

Third-Party Processors and Data Sharing

We do not sell your data. We share your information only with processors who help us operate barengjp. Payment companies (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and the banks online payment, e-wallet, mobile banking, local payment) receive transaction details to process deposits and withdrawals. Compliance and anti-fraud vendors receive account details to verify your identity and prevent money laundering. Email and SMS providers receive your contact details to send account notifications and password resets.

All third-party processors sign data-protection agreements that require them to encrypt data, limit access, and not reuse it beyond the service they provide. We conduct annual audits of processor practices to ensure they meet our standards. If a processor changes their data-retention policy, we notify you and give you the option to close your account before changes take effect.

Your data belongs to you. We store it securely, we do not sell it, and we give you the right to know what we hold and request changes.

Your Rights and Our Responsibilities

You have the right to access all data we hold on your account. Contact support and request a data export; we will provide a copy of your account details, transaction history, and behavioural logs within fourteen days. You can request correction of inaccurate data—if your name is misspelled or your address is wrong, we will update it immediately. You can request deletion of your data once your account is closed and all outstanding disputes or compliance reviews are complete.

We comply with data-protection regulations in all jurisdictions where we operate. If you believe we mishandle your data or violate your privacy rights, you can lodge a complaint with your local data-protection authority. Our support team is available to help during standard business hours; contact them through your barengjp account dashboard.

We update this privacy policy periodically. If we make material changes—such as sharing data with a new processor or changing our retention period—we notify you by email at least thirty days before the change takes effect. If you disagree with the update, you can close your account before the change applies. Your continued use of barengjp after an update indicates acceptance of the revised policy.

Cookies and Tracking

Our website uses cookies to keep you logged in and to remember your preferences. These are essential for barengjp to function—without them, you would need to re-enter your password on every page. We do not use tracking cookies or third-party analytics that profile you across the internet. Our analytics measure page performance and user flow, not individual behaviour.

You can disable cookies in your browser settings, but this will prevent you from using barengjp. We do not respond to "Do Not Track" signals because our cookies are necessary for service delivery, not for advertising.

If you have questions about this policy or your privacy rights on barengjp, contact our support team. Your account security and data protection are our priority.